Unwrapped

Teardown · dust-tt

DUST

DUST

CategoryEnterprise AI AgentsLast round · $16M · 2024Site ↗
  • Sequoia Capital

Customer work apps + LLM APIs + packaged agent builder.

01

Public data / API layer

Slack API
Slack APIAPI
Google Drive API
Google Drive APIAPI
Notion API
Notion APIAPI
GitHub API
GitHub APIAPI
Salesforce
SalesforceAPI
CI
Customer internal files and CRM instancesYours

Internal replication score

Easy
0.79

Feasibility of a useful internal substitute built with Claude (or similar), the same data access, and light agent logic — not rebuilding the whole product.

IRS = 0.30·D + 0.25·L + 0.20·O + 0.15·R + 0.10·Sthis record · 79%
  • D

    Data accessibility

    weight 0.300.85
    • 1.0mostly customer-owned / public / standard third-party sources
    • 0.5mixed accessibility
    • 0.0hard-to-access or proprietary source layer
  • L

    LLM substitutability

    weight 0.250.90
    • 1.0mostly retrieve / prompt / cite / summarize / classify / compare
    • 0.5mixed standard + custom behavior
    • 0.0strongly custom model behavior (fine-tunes on proprietary data, etc.)
  • O

    Output simplicity

    weight 0.200.80
    • 1.0straightforward internal work product (memo, list, reply, SQL query)
    • 0.5moderately specialized
    • 0.0highly specialized (e.g. FDA-graded clinical text)
  • R

    Review / risk tolerance

    weight 0.150.70
    • 1.0internal use with human review is acceptable
    • 0.5moderate risk
    • 0.0very low tolerance for error (e.g. external legal filings)
  • S

    Surface complexity

    weight 0.10inverse — higher means less surface dependence0.40
    • 1.0a simple internal shell is enough
    • 0.5polished workflow matters somewhat
    • 0.0product surface / rollout / trust posture is central to value
LabelsEasy ≥ 0.67Medium ≥ 0.34Hard < 0.34

Missing factor rows use heuristics from wrapper scores. Editorial heuristic, not investment advice.

Build it yourself

Recreate the workflow inside your org.

Internal build

Build it yourself

Same third-party APIs + Claude Sonnet + thin orchestration layer — harder to maintain 55+ connectors and permission logic in-house.

Internal use only. Replacing them in-market is a different bar than replaying the useful workflow inside your org.

01 · Connectors & flow

Slack API
Slack API
Google Drive API
Google Drive API
Notion API
Notion API
GitHub API
GitHub API
Salesforce
Salesforce
CI
Customer internal files and CRM instances

Internal build map

Data in

Connectors
Connectors

Agent layer

Planner
Tools + retrieval
Reasoning model

Logic

LLM API
retrieve
permissions
execute actions
cite
orchestrate
not custom weights

Outputs

Internal search
Answer
Citations

02 · Claude / agent prompt

Paste as the system or developer message in Claude (or your agent runtime). Scroll to read; Copy grabs the full text.

Claude / agent prompt

// Enterprise knowledge assistant You are a knowledge assistant inside [YOUR_COMPANY]. You help employees retrieve information and execute actions using ONLY materials they are allowed to access: Slack channels, Google Drive files, Notion pages, GitHub repos, Salesforce records, and other connected systems. ## What you must do 1. Retrieve first: Always search connected sources before answering. Respect permission boundaries — users only see what they already have access to in the underlying systems. 2. Cite rigorously: Every factual claim must link to the specific document, message, or record it came from. 3. Surface conflicts: When sources disagree, present both versions with citations and ask for clarification. 4. Scope: Answer only from retrieved company materials. Refuse questions requiring general web knowledge, personal advice, or external research. 5. Execute actions carefully: When asked to create tickets, update records, or post messages, confirm destructive actions before executing. ## What you are not Not a replacement for direct tool access — users still own their systems. Human review required for compliance-sensitive outputs. Internal use only. ## Refusal Refuse when: (a) the query requires access the user doesn't have, (b) no relevant sources exist in connected systems, (c) the request involves external data or general web facts not in your indexed knowledge. ## Safety Internal posture — this is an assistant for employees, not external customers. All actions logged. Destructive operations (delete, archive, external post) require confirmation.

03 · Result

What decisions did we make in last week's product meeting about the new search feature?
Slack #product-sync channel, Jan 15 2024 meeting notes

Decided to ship semantic search in Q2 with vector DB, postpone faceted filters. See #product-sync 2024-01-15.